Metric contract · rolling 30d
How AgentPay calculates median sign.
The typical wall-clock time for a human to open and sign a confirmation.
Current value
on target
11.7s
Wall-clock median from opening a confirmation to signing it
target: <60s
Formula
P50(signed_at − opened_at)
AgentPay calculates the elapsed time for confirmation records that have both an opened and signed timestamp, then reports the 50th percentile. The displayed value converts milliseconds to seconds with one decimal place.
- Source
- kpi_snapshot.median_sign_time_ms
- Target
- Less than 60 seconds
- Window
- Rolling 30 days
- Refresh
- Every 60 seconds
Included
- Confirmation sessions with both opened_at and signed_at timestamps.
- Durations returned by the rolling KPI snapshot.
Not counted
- Sessions that were never opened or never signed.
- Purchase execution and payment-rail processing time.
- Missing timing telemetry, which displays as not measured.
How to read the status
On target
The measured median is below 60 seconds.
Needs attention
The measured median is 60 seconds or longer.
Not measured
No complete open-to-sign timing sample is available.
What this number cannot prove
The median describes the middle completed signing session. It does not expose slow-tail behavior or abandonment; p95 sign time and confirmation abandonment should be tracked separately.
Other calculations